1. Acceptance of These Terms
These Terms of Service govern your use of the website operated by KMG Rentals, LLC, and the computer systems design, computer integrated systems design, and equipment rental services we provide. By accessing this website, contacting our team, or entering a rental or design agreement, you agree to these terms.
If you use our services on behalf of a company, you represent that you have the authority to bind that company to these terms. Where these terms use the word you, that reference includes both the individual user and the company you represent.
If you do not agree with any part of these terms, please do not use our website or services. Your continued use of the website after any update to these terms means you accept the updated terms, and the current version always applies to new transactions.
2. About KMG Rentals and These Services
KMG Rentals, LLC is a company incorporated and operating in the United States, with its principal place of business at 1945 E Herbert Ave, Salt Lake City - 84108-1833, United States (US). Our services are developed and operated by the developer KMG Rentals.
The services we offer include the design of complete computer systems, the integration of computer systems into existing operations, the rental of servers, workstations, networking equipment, and related hardware, and the ongoing support and monitoring of the systems we provide.
These terms apply to all of the services listed above. Where you sign a separate written agreement for a specific project or rental, that agreement supplements these terms, and where the two conflict, the specific agreement controls for that transaction.
3. Eligibility
Our services are intended for businesses, government agencies, institutions, and working professionals. To enter an agreement with us, you must be at least 18 years of age and legally able to form a binding contract in your jurisdiction.
If you are under 18, you may only use our services under the supervision of a parent or guardian who accepts responsibility for your use. We do not knowingly offer services to individuals under the age of 13, and we do not target any part of our website at children.
We reserve the right to decline a rental or a project for any lawful reason, including but not limited to credit concerns, conflicting interests, or the unavailability of equipment. A decline does not create any liability on our part.
4. Orders and Rental Agreements
A rental begins when we confirm your order in writing, by email, or through a signed agreement. At that point, we reserve the equipment for your stated rental period, and the fees set out in the order become payable according to the payment terms in section 5.
Each order identifies the equipment, the rental period, the delivery and pickup arrangements, and the total price. Please review the order carefully when you receive it, because you are responsible for the accuracy of the information you provide, including the delivery address and the equipment list.
We may substitute equivalent equipment of equal or better specification if the exact model you ordered is unavailable, provided we tell you before delivery and you may decline the substitution without penalty. Substituted equipment is covered by the same terms as the equipment you originally ordered.
5. Pricing, Fees, and Payment
Our published rates are shown on the website for daily, weekly, and monthly rental periods. The price you see on the site or in your written order is the price you pay, and we do not add hidden fees. Final pricing is confirmed in writing before a rental begins.
Payment is due according to the schedule in your order. Unless another arrangement is agreed, full payment for the rental period is due before delivery. Payment may be made by the methods we offer from time to time, and all payments are processed securely by our payment provider.
If a payment is late, we may suspend support and access to the rented systems until the balance is paid. Late payments may accrue interest at the highest rate permitted by law. Returned checks, declined cards, and failed transfers are subject to a reasonable administrative fee.
6. Delivery, Installation, and Setup
We deliver, install, and configure rented systems at the address you provide. Delivery windows are confirmed in advance, and we ask that someone authorized to accept equipment be present during the delivery window.
You are responsible for providing a suitable environment for the equipment, including stable power, adequate ventilation, a secure location, and access for the delivery team. If the site is not ready when we arrive, the delivery may be rescheduled, and reasonable rescheduling fees may apply.
Systems are configured and tested before delivery. Installation includes connecting the equipment, applying our standard configuration, and verifying that the system starts and runs. Additional configuration work beyond our standard setup is available under our design services and is quoted separately.
7. Use of Rented Systems
Rented systems remain our property for the entire rental period. You receive a right to use the systems for the purposes stated in your order, and you may not sell, transfer, pledge, or otherwise dispose of the equipment without our written consent.
You may use the systems for your legitimate business operations, and you may connect them to your own networks and devices. You may not relocate the equipment to a different address without telling us in advance, and you may not disassemble, modify, or attempt to repair the equipment yourself.
The systems are provided for your internal business use. You may not resell access to the systems, use them to provide services to third parties for a fee, or operate a public hosting or cloud service on the rented hardware without a separate written agreement.
8. Acceptable Use
You agree to use our website and rented systems only for lawful purposes. You may not use them to commit a crime, to send spam or malware, to distribute unlawful content, to infringe the rights of others, or to interfere with the systems of any third party.
You may not attempt to access parts of our systems you are not authorized to use, probe for security weaknesses, or install software that conflicts with our standard configuration. If we believe your use poses a security risk to our fleet or to other customers, we may suspend the affected systems immediately.
We take reasonable steps to verify that our systems are not used for harmful activity, and we cooperate with lawful requests from authorities investigating misuse. This cooperation is limited to lawful requests, and we will not share your information without a proper basis.
9. Care, Damage, and Loss
You agree to treat rented systems with reasonable care and to use them only for the purposes for which they are intended. The systems are cleaned and inspected before delivery, and you are asked to confirm their condition on receipt.
Normal wear from ordinary use is expected and is covered by your rental. Damage caused by misuse, neglect, accident, unauthorized modification, or exposure to extreme conditions is your responsibility, and you will be charged the reasonable cost of repair or replacement.
You are responsible for the systems from delivery until pickup. In the event of theft or total loss, you will be charged the replacement value of the lost equipment, less any applicable insurance proceeds. We recommend that you carry insurance covering rented equipment under your own policy.
10. Returns and Early Termination
Rented systems are returned at the end of the stated rental period unless the rental is extended. We will contact you before the end of the period to arrange pickup, and you may also return the equipment to our location at 1945 E Herbert Ave, Salt Lake City during business hours.
You may end a rental early, and you will be billed only for the days actually used. Daily and weekly rentals may be converted to a longer term at the applicable rate, and the billing adjusts automatically to match the final dates.
Systems must be returned complete, with all components, cables, and accessories that were delivered. Equipment that is missing or damaged beyond normal wear is subject to the charges described in section 9. A return is complete when our team has verified the inventory.
11. Software and Licenses
Where a rental includes software, the software is provided under the license terms of the software publisher. Those terms are separate from these Terms of Service, and your use of the software is subject to them.
We install and configure software that is properly licensed for your use. You may not copy, modify, reverse engineer, or redistribute the software, and you may not install additional software that conflicts with the license terms or with our configuration.
At the end of a rental, all data and configuration that you placed on the systems is yours, and we will return it to you on request. After the systems are returned, we wipe the storage devices to remove your data, and we certify the wipe on request.
12. Maintenance and Support
All rentals include our standard maintenance and support during the rental period. Standard support covers remote monitoring, diagnosis of hardware faults, and the replacement of failed components with equipment of equal or better specification.
We make every reasonable effort to restore a failed system quickly. Response targets are confirmed in your order, and where a system cannot be restored within the agreed window, we will provide a replacement or a credit for the affected days, at our option.
Support does not cover damage caused by misuse, third-party software problems, or changes made to the systems without our approval. Support is provided during business hours unless your order includes around-the-clock coverage, and urgent hardware failures are always treated as a priority.
13. Intellectual Property
Our website, our brand, our design documents, our configuration guides, and the software we develop remain the property of KMG Rentals, LLC and its licensors. Nothing in these terms transfers ownership of any intellectual property to you.
You receive a limited, revocable right to use our website and the deliverables of any design project for the purposes for which they were created. You may not copy, distribute, or create derivative works from our materials without our written consent.
Content that you provide to us, including diagrams, specifications, and project requirements, remains your property. You grant us a limited license to use that content for the purpose of providing our services to you, and we will not use it for any other purpose without your agreement.
14. Warranty Disclaimer
We provide our website and services as they are, on an as available basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We take care to keep the website secure and working, but we do not warrant that the website will be uninterrupted, error-free, or free of harmful components, or that it will meet your specific requirements. Our liability for interruptions is limited as described in section 15.
Nothing in these terms excludes warranties that cannot be excluded under the law that applies to you. Where mandatory law provides consumer protections, those protections apply and are not limited by this section.
15. Limitation of Liability
To the fullest extent permitted by law, KMG Rentals, LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity arising from or related to these terms, the website, or our services.
Our total liability to you for any claim arising from these terms, the website, or our services will not exceed the amount you paid to us for the specific service or rental period that gave rise to the claim, or the sum of fifty dollars, whichever is greater.
This limitation does not apply to liability that cannot be limited by law, including liability for fraud, for death or personal injury caused by our negligence, or for acts or omissions that are grossly negligent or willful.
16. Indemnification
You agree to indemnify and hold harmless KMG Rentals, LLC, its officers, employees, and contractors from and against any claims, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use of the website, your use of rented systems, or your breach of these terms.
This indemnity applies to claims arising from your data, your conduct, your violation of the rights of any third party, and your misuse of the equipment or software. You will cooperate with us in defending such claims, and we reserve the right to assume the exclusive defense of any matter subject to this indemnity.
The obligations of this section survive the end of your rental or project and the termination of these terms, because they relate to events that may occur over time. This section does not require you to indemnify us for our own negligence or willful misconduct.
17. Termination by the Company
We may suspend or terminate a rental or a project with immediate effect if you breach these terms, if a payment is significantly overdue, or if we reasonably believe the equipment is at risk of damage, misuse, or loss.
On termination, all outstanding fees become due immediately, and you must make the equipment available for pickup or return it to our location without delay. We may take reasonable steps to recover our equipment if it is not returned, and you are responsible for the cost of recovery.
We may also terminate the use of the website at any time for operational, security, or legal reasons. In that case, we will give you reasonable notice where practical, and sections of these terms that should reasonably survive termination, including the warranty and liability sections, will continue to apply.
18. Governing Law and Disputes
These terms are governed by the laws of the State of Utah and the federal laws of the United States, without regard to conflict of law rules. You agree to the exclusive jurisdiction of the state and federal courts located in Salt Lake County, Utah, for any dispute arising from these terms.
Before filing any claim, the parties agree to attempt in good faith to resolve the dispute through direct discussion and, if needed, through mediation. This requirement does not apply to claims for urgent relief, such as an order to return equipment or to stop a breach.
Each party bears its own costs of dispute resolution, and the prevailing party may recover reasonable legal fees and costs from the other party where allowed by law. Any claim you bring must be filed within the period required by the applicable statute of limitations.
19. Changes to These Terms
We may revise these Terms of Service from time to time to reflect changes in our services, in technology, or in the law. The date at the top of this page shows when the terms were last revised, and the revised version applies to all new transactions from that date.
When we make material changes, we will post a notice on this website. For ongoing rentals and projects, we will notify you of material changes by email where we have your current address, and you may end the affected agreement without penalty within a reasonable period of the notice.
Your continued use of the website or services after changes take effect means you accept the updated terms. If you do not accept the changes, you may stop using the affected services, and existing agreements will continue to be governed by the terms in force when they were made.
20. Contact Information
If you have questions about these Terms of Service or about any agreement with us, please contact our team and we will respond within one business day.
KMG Rentals, LLC
1945 E Herbert Ave
Salt Lake City - 84108-1833
United States (US)
Email: order@kmgrentals.lat
Phone: +19288985882
Please include your name, your order or rental number if you have one, and a description of your question, so that our team can resolve it quickly. We value every customer relationship and we aim to answer each message completely and honestly.